Custom Design Request Terms

Our custom designs span a wide range, from simple text or logo creations to intricate mock-ups, crests, and hand-drawn designs.

To ensure a smooth process, kindly provide all necessary information, images, and details in the purchase inquiry form. Only custom design orders placed through this listing will be processed.

For efficient communication, share your preferred contact method; we recommend emailing us at shop@faprints.com but we are open to alternative options.

Once your order is received, your mock-up or design will be sent within 24-48 hours (Monday through Friday) for most designs. In the rare instance that completion within this timeframe is not possible, you will be promptly notified of any delays or if we are unable to fulfill the request. In such cases, you can opt to extend the timeline or request a refund, applicable only if the design cannot be created.

Upon completion, a final invoice will be sent to you. Once payment is received, you will promptly be sent your custom file.

Thank you for choosing us for your custom design needs!